State Farm® Insurance Agent Michael Bateman

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Logen Le Roy

May 15, 2025

5 out of 5

"Very good customer service, Jeremy helped me with all my needs to get my policy going and at a welcoming rate with an excellent driving record. I don't believe you can beat them in excellent rates than other companies unless you have a negative history of a driving record. Thank you Jeremy!"

We responded:

"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"

Gourav Agnihotri

March 25, 2025

5 out of 5

"Best insurance provider in York and Harrisburg area. Customer service is very good. They always provide solutions as soon as possible."

We responded:

"We’re thankful for your feedback Gourav! It was our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"

Louise Tompkins

May 31, 2024

5 out of 5

"Needed assistance with a NY State Farm policy involving my son that just moved to PA. Breanne was so helpful and accommodating with our urgent need and alleviated a lot of our stress with her extra efforts. Many thanks Breanne!"

We responded:

"Louise, thank you for taking the time to share your positive experience with us! We are delighted to hear that Breanne was able to assist you and alleviate your stress. If there is anything else we can ever help with don't hesitate to reach out! Thanks Again!"

Tyler

February 20, 2023

1 out of 5

"I miss Pedro - I’ve reached out to Michael several times over the last few months about policy questions and to upgrade my policy. But he hasn’t responded to me once. I found a cheaper rate with AAA, as well as someone who will respond to my emails. Thanks for nothing Jason Bateman. Edit - To respond to Michael's response. No, I will absolutely not be reaching out to your office again - that's the whole problem! If I was valued - you would've called me. You're a fool."

We responded:

"Tyler, I am sorry that you had a negative experience with our office. Please reach out to our office directly at 717-741-3859, and we can help with whatever you need."

bre damico

February 13, 2023

5 out of 5

"Michael Bateman is the best State Farm Agent! Office staff is friendly and very knowledgeable! You will not regret calling this office for all your insurance needs!"

Gorgeous Tara

October 12, 2022

5 out of 5

"Michael Bateman and his team were very knowledgeable, respectful, and understanding of all my needs. As well as all my must haves, when it comes to my insurance 🙂. Thank you for creating me an affordable insurance policy!"

We responded:

"Tara, I am pleased to hear that you had such a great time working with our office. Thank you for such an awesome review!"

Jenna Eisenhower

July 8, 2022

5 out of 5

"We’ve had nothing but great experiences with Michael. He’s extremely friendly and personable, and took the time to help us figure out the best plans and policies for us as we started a family. Would definitely recommend working with Michael!"

Megan Patterson

March 29, 2021

5 out of 5

"Everytime a call I'm always greeted on the phone by a friendly helpful person that is generally concerned about my needs"

We responded:

"Megan, Thank you for your positive feedback. We are always happy to help with all of your insurance needs!"

Todd Burke

August 13, 2020

5 out of 5

"Friendly and great rates to boot"

We responded:

"Todd, I am glad you enjoyed your experience with our office. Thank you for your feedback!"

Sean Kelleher

July 16, 2020

5 out of 5

"Michael and his team have been awesome to work with. I have never had a more thorough breakdown of my insurance policies allowing me to understand how everything works. If you live in the York area you need to give this agency a try."

We responded:

"Sean, It was a pleasure working with you and I am glad we were able to help you with your insurance."

Don Rich

April 16, 2025

5 out of 5

"Patience is their strength and the customer's benefit for working with people who really listen and respond to facts. I have worked with Michael and others over the years, most recently with Jeremy Fitz. I'll spare you the details of my misunderstanding, but Jeremy listened, and corrected me while unnecessarily sharing responsibility. That is not a common trait."

We responded:

"Thank you so much for your thoughtful review! We truly appreciate your recognition of our team's commitment to patience and attentive listening. Your feedback encourages us to continue our efforts. If you have any more thoughts or need assistance in the future, please don't hesitate to reach out!"

Tiffany Mummert

November 19, 2024

1 out of 5

"started a policy for me but only to have it cancelled not when one month after because my license we're suspended 2 years ago, for 3 months lol and since have been reinstated. with no notice. 2 phone numbers, an email and home address.. really? someone obviously doesn't wanna pay what they should back instead of taking so quickly. you knew you were gonna cancel my damn policy lol i remember our conversation as well as my fiance and mother in law heard the whole thing. ya know people have to pay for their wrong doings. 😊 would NOT recommend this office!"

We responded:

"Thank you for your feedback, and we sincerely apologize for any miscommunication and inconvenience caused. We made several attempts to reach out to you regarding the eligibility issues. If you would like to discuss this matter further, please don't hesitate to contact us directly."

trendellrobertrs

May 13, 2024

1 out of 5

"Racist. cancelling my policy stating that my license is suspended and my license is active. Will be contacting my esquire in regards to their discriminatory practices. Ask to speak to management 3 times, Micheal Bateman and he’s been quite evasive. Ill advising his staff on how to handle the matter. They have lied many times in regards to communication with me."

We responded:

"We are sorry to hear about your experience and concerns. We understand that being accused of discriminatory practices is a serious matter, and we take these allegations very seriously. We assure you that we do not condone any form of discrimination in our company policies or practices. Regarding the cancellation of your policy, we apologize for any inconvenience caused. It is important for us to ensure that all our policyholders meet the necessary requirements, including having an active license. Thank you for bringing this to our attention. We are committed to continually improving our services and ensuring a positive experience for all our customers."

Francis Reed

February 13, 2023

5 out of 5

"Recently switched thanks to the exceptional customer service as well as the hard work every person in the office puts towards helping people get the best insurance possible for a great price."

Lynn Wolf

October 19, 2022

5 out of 5

"Very knowledgeable and friendly service. It was a pleasure working with them."

We responded:

"Lynn, Thank you so much for your review. We are very happy you had such a great experience with our office!"

Angelina Deleo

August 9, 2022

5 out of 5

"Arianna was so polite and great to work with while switching over my insurance. She helped me understand everything I needed to know. Thank you so much!"

We responded: