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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Klinedinst

October 16, 2025

5  out of  5
rating by Jeff Klinedinst
"Worked directly with Jeremy on our new house...very knowledgeable and covered all possible options! A great experience."
We responded:
"Thank you for taking the time to share your thoughts and your specific experience with Jeremy! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joe Sergotick

August 20, 2025

5  out of  5
rating by Joe Sergotick
"Jeremy fitz was very polite and willing to listen he answered all my questions and concerns about my two policies I ask him from now on I will ask for him thanks for your time today Jeremy"
We responded:
"Joe, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Logen Le Roy

May 15, 2025

5  out of  5
rating by Logen Le Roy
"Very good customer service, Jeremy helped me with all my needs to get my policy going and at a welcoming rate with an excellent driving record. I don't believe you can beat them in excellent rates than other companies unless you have a negative history of a driving record. Thank you Jeremy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Don Rich

April 16, 2025

5  out of  5
rating by Don Rich
"Patience is their strength and the customer's benefit for working with people who really listen and respond to facts. I have worked with Michael and others over the years, most recently with Jeremy Fitz. I'll spare you the details of my misunderstanding, but Jeremy listened, and corrected me while unnecessarily sharing responsibility. That is not a common trait."
We responded:
"Thank you so much for your thoughtful review! We truly appreciate your recognition of our team's commitment to patience and attentive listening. Your feedback encourages us to continue our efforts. If you have any more thoughts or need assistance in the future, please don't hesitate to reach out!"
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Gourav Agnihotri

March 25, 2025

5  out of  5
rating by Gourav Agnihotri
"Best insurance provider in York and Harrisburg area. Customer service is very good. They always provide solutions as soon as possible."
We responded:
"We’re thankful for your feedback Gourav! It was our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tiffany Mummert

November 19, 2024

1  out of  5
rating by Tiffany Mummert
"started a policy for me but only to have it cancelled not when one month after because my license we're suspended 2 years ago, for 3 months lol and since have been reinstated. with no notice. 2 phone numbers, an email and home address.. really? someone obviously doesn't wanna pay what they should back instead of taking so quickly. you knew you were gonna cancel my damn policy lol i remember our conversation as well as my fiance and mother in law heard the whole thing. ya know people have to pay for their wrong doings. 😊 would NOT recommend this office!"
We responded:
"Thank you for your feedback, and we sincerely apologize for any miscommunication and inconvenience caused. We made several attempts to reach out to you regarding the eligibility issues. If you would like to discuss this matter further, please don't hesitate to contact us directly."
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Louise Tompkins

May 31, 2024

5  out of  5
rating by Louise Tompkins
"Needed assistance with a NY State Farm policy involving my son that just moved to PA. Breanne was so helpful and accommodating with our urgent need and alleviated a lot of our stress with her extra efforts. Many thanks Breanne!"
We responded:
"Louise, thank you for taking the time to share your positive experience with us! We are delighted to hear that Breanne was able to assist you and alleviate your stress. If there is anything else we can ever help with don't hesitate to reach out! Thanks Again!"
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Francis Reed

February 13, 2023

5  out of  5
rating by Francis Reed
"Recently switched thanks to the exceptional customer service as well as the hard work every person in the office puts towards helping people get the best insurance possible for a great price."
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bre damico

February 13, 2023

5  out of  5
rating by bre damico
"Michael Bateman is the best State Farm Agent! Office staff is friendly and very knowledgeable! You will not regret calling this office for all your insurance needs!"
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Lynn Wolf

October 19, 2022

5  out of  5
rating by Lynn Wolf
"Very knowledgeable and friendly service. It was a pleasure working with them."
We responded:
"Lynn, Thank you so much for your review. We are very happy you had such a great experience with our office!"
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Gorgeous Tara

October 12, 2022

5  out of  5
rating by Gorgeous Tara
"Michael Bateman and his team were very knowledgeable, respectful, and understanding of all my needs. As well as all my must haves, when it comes to my insurance 🙂. Thank you for creating me an affordable insurance policy!"
We responded:
"Tara, I am pleased to hear that you had such a great time working with our office. Thank you for such an awesome review!"
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Angelina Deleo

August 9, 2022

5  out of  5
rating by Angelina Deleo
"Arianna was so polite and great to work with while switching over my insurance. She helped me understand everything I needed to know. Thank you so much!"
We responded:
"Angelina, We are glad that you had such a great experience with us and thank you for your kind words!"
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Jenna Eisenhower

July 8, 2022

5  out of  5
rating by Jenna Eisenhower
"We’ve had nothing but great experiences with Michael. He’s extremely friendly and personable, and took the time to help us figure out the best plans and policies for us as we started a family. Would definitely recommend working with Michael!"
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Noah

May 17, 2021

5  out of  5
rating by Noah
"Very responsive and amazing customer care, Michael and Arianna are wonderful to work with! everything was super easy and convenient for me."
We responded:
"Thank you for your kind words about your positive experience with our office!"
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Megan Patterson

March 29, 2021

5  out of  5
rating by Megan Patterson
"Everytime a call I'm always greeted on the phone by a friendly helpful person that is generally concerned about my needs"
We responded:
"Megan, Thank you for your positive feedback. We are always happy to help with all of your insurance needs!"
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Todd Burke

August 13, 2020

5  out of  5
rating by Todd Burke
"Friendly and great rates to boot"
We responded:
"Todd, I am glad you enjoyed your experience with our office. Thank you for your feedback!"
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Arianna Toner

July 23, 2020

5  out of  5
rating by Arianna Toner
"I love this office!"
We responded:
"Arianna, Thank you for the feedback and for allowing us to help with all of your insurance needs!"
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Sean Kelleher

July 16, 2020

5  out of  5
rating by Sean Kelleher
"Michael and his team have been awesome to work with. I have never had a more thorough breakdown of my insurance policies allowing me to understand how everything works. If you live in the York area you need to give this agency a try."
We responded:
"Sean, It was a pleasure working with you and I am glad we were able to help you with your insurance."
Profile photo of L Jarmon

L Jarmon

March 13, 2020

5  out of  5
rating by L Jarmon
"Excellent service"
We responded:
"Linda, Thank you for the feedback!"